Shipping Policy

WHAT ARE THE SHIPPING COSTS?

  • Belgium : Free shipping on orders over €40.
    Below € 40 a shipping cost of € 4.95 will be charged.
  • The Netherlands : Free shipping on orders over €50.
    Below € 50 a shipping cost of € 6.95 will be charged.
  • France : Free shipping on orders over €75.
    Below € 75 a shipping cost of € 8.50 will be charged.
  • Luxembourg : Free shipping on orders over €75.
    Below € 75 a shipping cost of € 7.95 will be charged.
  • Germany: Free shipping on orders over €75.
    Below € 75, € 8.50 shipping costs will be charged.
  • Rest of Europe: A shipping cost of €15 will be charged.

Shipping costs are calculated/displayed during checkout.

HOW LONG DOES IT TAKE FOR MY ORDER TO BE SHIPPED?

I will process your order within 1 to 2 business days.

Once your order has been shipped, it may take 5 to 8 business days for your order to arrive, depending on your country. Most orders within Europe are delivered within 8 working days.

CAN I TRACK MY ORDER?

Yes, as soon as your package is ready for shipment you will receive an email with the tracking code.

THERE IS A PROBLEM WITH MY ORDER, WHAT SHOULD I DO?

If there is a problem with your order, don't hesitate to email hello@tinsulin.com so I can check and find a solution.